Support

Support & Community

A passionate community and dedicated support engineers are ready to help you.

In the Highcharts Forum you’ll find questions and answers, and can discuss anything with the Highcharts developers directly. Our support engineer monitors the forum and attends to unanswered questions daily on business days. You can also check out Github or Stack Overflow.

Go to Stack Overflow to get help on any specific question or issue: use the following tags [highcharts], [highcharts][stock] , [highcharts][maps], then write your question. We monitor these questions and answer them daily. Over 25,0000 Stack Overflow questions are tagged Highcharts.

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To request a feature, please submit a request to our GitHub issue tracker, or vote for the ones that are already registered by adding a thumbsup reaction to them.

Request a feature

Read our rules for issue reporting and report it on GitHub Issues. If you’re not sure it’s a bug, please check with us in one of the above channels first. The highcharts.com repo is starred by 10.1k and forked by 2.8k users.

Report a bug

Our mission is to offer accessible interactive charts to empower people with disabilities. All Highcharts licenses include our powerful Accessibility features that allow you to visualize data as accessible as possible.

Visit our Accessibility Portal

Highcharts Advantage

Our Highcharts Advantage offering is a value-added service that gives any customer with an active Highcharts Advantage access to our premium support services. 

Get Highcharts Advantage to cover your premium support

To ensure your guaranteed 24 hours response time, please make sure you enter your LicenseID number in the subject when opening a ticket in our Support portal.

To chat with our support team; contact us by Skype on HighchartsSupport. Be sure to insert your LicenseID number when prompted for a message to send along with the contact request. Our support team is available between 10:00 and 18:00 CET (Central European Time) business days.

To ensure your guaranteed 24 hours response time, please make sure you enter your LicenseID number in the subject when you send an email to [email protected]

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Join Our Vibrant Community

Join our passionate community on Github, Stack overflow and other forums. Here you'll get additional assistance, platform-specific implementation advice, and plenty of inspiration for your next project. And last but not least, help us make Highcharts even better by sharing your ideas and feedback.

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