Support

  1. Support & Community
  2. Highcharts Advantage

Support & Community

A passionate community and dedicated support engineers are ready to help you.

In the Highcharts Forum you’ll find questions and answers, and can discuss anything with the Highcharts developers directly. Our support engineer monitors the forum and attends to unanswered questions daily on business days. You can also check out Github or Stack Overflow.

Go to Stack Overflow to get help on any specific question or issue: use the following tags highcharts, highcharts stock , highcharts maps, then write your question. We monitor these questions and answer them daily. Over 25,0000 Stack Overflow questions are tagged Highcharts.

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To request a feature, please submit a request to our GitHub issue tracker, or vote for the ones that are already registered by adding a thumbsup reaction to them.

Request a feature

Read our rules for issue reporting and report it on GitHub Issues. If you’re not sure it’s a bug, please check with us in one of the above channels first. The highcharts.com repo is starred by 10,945 and forked by 3,204 users.

Report a bug

Our mission is to offer accessible interactive charts to empower people with disabilities. All Highcharts licenses include our powerful Accessibility features that allow you to visualize data as accessible as possible.

Visit our Accessibility Portal

Our partner Black Label, has been providing customizations for Highcharts JS, Highcharts Stock and Highcharts Maps daily since 2010. Black Label offers a range of development services, from quick chart design brush-up to working closely with the rest of your development team to implement across systems.

Highcharts Advantage

You need Highcharts Advantage to get access to premium support services.

Get Highcharts Advantage

When prompted, be sure to input your LicenseID number so that it’s associated with your contact request. Your LicenseID can be found on your License Statement received upon purchase.

Enter your number in the subject when opening a ticket in our Support portal

To chat with our support team; contact us by Skype on HighchartsSupport. Be sure to insert your number when prompted for a message to send along with the contact request. Our support team is available between 10:00 and 18:00 CET (Central European Time) business days.

Enter your  number in the subject when you send an email to [email protected]

Highcharts On Twitter

  • @Highcharts is really quite good if you want something that abstracts a lot of the more difficult configuration and set up

  • speaking of #datavis, when it comes to data > info > knowledge transformation - knowing your datatype & objective is critical in the design & implementation of knowledge discovery platforms. @Highcharts has done us all a solid with this Chart Chooser @ https://highcharts.com/chartchooser/

Join Our Vibrant Community

Join our passionate community on Github, Stack overflow and other forums. Here you'll get additional assistance, platform-specific implementation advice, and plenty of inspiration for your next project. And last but not least, help us make Highcharts even better by sharing your ideas and feedback.

Join The Community