Support Highcharts® Advantage
Whether you’re a big company or a one-person shop, Highcharts support plans give you access to the resources and expertise you need to make your Highcharts implementation fast and frustration free. Explore our support plans and discover the perfect fit for your Highcharts project.
Support Highcharts® Advantage
Whether you’re a big company or a one-person shop, Highcharts support plans give you access to the resources and expertise you need to make your Highcharts implementation fast and frustration free. Explore our support plans and discover the perfect fit for your Highcharts project.
Support Highcharts® Advantage
Whether you’re a big company or a one-person shop, Highcharts support plans give you access to the resources and expertise you need to make your Highcharts implementation fast and frustration free. Explore our support plans and discover the perfect fit for your Highcharts project.
What you get with Highcharts Advantage and Advantage Plus
Support Service
All new licenses come with a complimentary full year of Advantage. Interested in taking your Highcharts implementation to the next level? Contact our sales team to learn more about Advantage+.
FreeReceive help from our developer community on GitHub, StackOverflow and Highcharts' Forums | AdvantageIncludes access to all new releases, emergency hot fixes, chat support. Contact sales for more info. | NewAdvantage+Double the support hours, faster response times and a dedicated support engineer. Contact sales for more info. | |
---|---|---|---|
Support hours per seat | 1 hour | 10 hours | 20 hours |
All new releases | |||
Access to 1st line support | |||
Guaranteed initial response time | 36 hours | 17 hours | |
Access to 2nd line support by core developers | |||
Chat support | |||
Emergency hotfixes | |||
Guiding and advice on implementation | |||
Dedicated Support Engineer |
Frequently Asked Questions
We created Advantage+ to give you the personalized and dedicated support you need to get your Highcharts implementation up and running quickly. As such, the main differences between Advantage and Advantage+ are the type and amount of support you will receive.
With an Advantage+ subscription, you will get:
- Double the developer hours (20 hours per seat vs. 10 hours with Advantage)
- Faster guaranteed response times (17 hours vs. 36 hours with Advantage)
- A dedicated support engineer skilled in your tech stack and use case (vs. the general implementation guidance included with Advantage)
Advantage+ also includes access to all new releases, hot fixes and chat support.
Join Our Vibrant Community
The most significant developer community of any premium charting tool on GitHub, StackOverflow and Highcharts' Forums, is eager to offer additional assistance, platform-specific implementation advice and inspiration when you need it.
Check out our documentation
Our customers praise our documentation as easy to follow, extensive and well organized. Filled with helpful examples, our API reference will have you customizing your data visualizations in no time and make maintaining them a breeze.
Robustify Highcharts
Additional product Highcharts Maps
Create interactive map charts with drill-down and touch support.
Additional product Highcharts Stock
Create stock or general timeline charts for any web and mobile project.
Additional product Highcharts Gantt
Create interactive charts for allocating and displaying tasks, events, and resources along a timeline.
Add-on Export Server
Allow your users to download the chart as PDF, PNG, JPG or SVG vector images, and more.