Good morning.
I have a local version of the developed project, on which I have recently been working on a task related to image export. I used only receiving svg string in 1920x1080 format. The development dragged on, so many export requests were made over the course of a month.
There is also a test server keaz18181.ru , on which the same functionality has been tested for a couple of days.
But since yesterday, my main project, keaz.ru, has stopped exporting regular images in png/jpeg format.
"Sorry, you have been blocked. You cannot access Export.highcharts.com." Could my requests on the local server or the test server affect access to export.highcharts on the main server?
Also, access to the highCharts forum and store is not provided from several computers with the same message.
Can I restore access to import?
Re: Blocked with export. HighCharts and forum
For SVG I use chart. getSVG(). If I understand right, this is not export
Re: Blocked with export. HighCharts and forum
Hi KofKa,
Thanks for the question!
1. The chart.getSVG() method does not send a request to the export server.
2. And when you actually do send a request to the export server, you can get blocked if you do not comply with the Fair usage policy which we've updated recently to ensure fair and balanced usage.
Also, I believe we have dropped support for requests from Russia. I will verify that and get back to you.
Keep in mind that the Highcharts Export Server is a fully open-source solution which you can set up and run yourself if you have a valid Highcharts license: https://github.com/highcharts/node-export-server -- this way, you can fully adjust limits to your needs or get rid of them completely.
Regards!
Thanks for the question!
1. The chart.getSVG() method does not send a request to the export server.
2. And when you actually do send a request to the export server, you can get blocked if you do not comply with the Fair usage policy which we've updated recently to ensure fair and balanced usage.
Also, I believe we have dropped support for requests from Russia. I will verify that and get back to you.
Keep in mind that the Highcharts Export Server is a fully open-source solution which you can set up and run yourself if you have a valid Highcharts license: https://github.com/highcharts/node-export-server -- this way, you can fully adjust limits to your needs or get rid of them completely.
Regards!
Jakub
Highcharts Developer
Highcharts Developer
Re: Blocked with export. HighCharts and forum
Hi,
As part of our ongoing risk and compliance assessments, we are continually evaluating the evolving geopolitical landscape and its potential impact on our operations. In line with EU sanctions, we have made the decision to bar Russian and Belarusian organizations from purchasing our software. This decision reflects our commitment to upholding international law.
In addition to these measures, we have taken steps to block traffic from these regions to our export server and forums. This action helps us protect our infrastructure from potential cyber threats that could arise from sanctioned countries. It's important to note that these steps do not affect our ability to meet contractual obligations for customers in other countries, and we remain dedicated to serving them.
We will continue to monitor the situation closely.
Best regards,
As part of our ongoing risk and compliance assessments, we are continually evaluating the evolving geopolitical landscape and its potential impact on our operations. In line with EU sanctions, we have made the decision to bar Russian and Belarusian organizations from purchasing our software. This decision reflects our commitment to upholding international law.
In addition to these measures, we have taken steps to block traffic from these regions to our export server and forums. This action helps us protect our infrastructure from potential cyber threats that could arise from sanctioned countries. It's important to note that these steps do not affect our ability to meet contractual obligations for customers in other countries, and we remain dedicated to serving them.
We will continue to monitor the situation closely.
Best regards,
Jakub
Highcharts Developer
Highcharts Developer