Not able to export chart programatically

[dbtomy]

Hi! Since 10/21, when I try to export programmatically, I am getting the error in 90% of the requests:
Cannot GET /charts/chart.eecdaa36c056475fa0f52dcfe3a823df.png

My code:

Code: Select all

var exportUrl = 'https://export.highcharts.com/'
var dataToSend = {
	type: 'POST',
	options: JSON.stringify(optionsExport),
	filename: 'test.png',
	type: 'image/png',
	async: true

};
$.ajax({
	async: false,
	url: exportUrl,
	type: "POST",
	data: dataToSend,
	success: function (data) {
		var imageUrl = exportUrl + data
		fetch(imageUrl).then(response => response.blob()).then(data => {
			//My implementation
		});

This is the optionsExport content:

Code: Select all

{"chart":{"renderTo":"container_Demand"},"title":{"text":"Demand"},"tooltip":{"shared":true},"legend":{"enabled":false},"credits":false,"xAxis":{"type":"category","categories":["296243360","296224518AB","296250401","296225797","296275325AC","296275289","296274034","296275304AD","296275122AC","296272407","296286109","YZ01003730_MAN","296286542AB","296225945AD","296257947AB","296197659","296221554AC","296280800AC","YZ01003339_MAN","YZ01003338","YZ14000256","296282713AB","296227957AD","296274881AB","296275292AD"],"title":{"text":null},"min":0,"max":24,"scrollbar":{"enabled":false},"minRange":24},"exporting":{"enabled":true,"sourceWidth":1250,"sourceHeight":400,"chartOptions":{"scrollbar":{"enabled":false},"xAxis":{"scrollbar":{"enabled":false},"min":0,"max":24,"minRange":24}}},"yAxis":[{"title":{"text":""},"stackLabels":{"enabled":true},"index":0},{"title":{"text":"%+of+Total"},"minPadding":0,"maxPadding":0,"max":100,"min":0,"opposite":true,"labels":{"format":"{value}%"},"index":1}],"series":[{"name":"Quantity","type":"column","zIndex":2,"data":[[383537],[305754],[298764],[239708],[239708],[227493],[135177],[118292],[94101],[85159],[85159],[70766],[58790],[51802],[42071],[41215],[41215],[34567],[33876],[33000],[33000],[32100],[25562],[20620],[20000]],"dataLabels":{"enabResDataTableed":true,"style":{"fontWeight":"bold"}}},{"name":"%+of+Total","type":"line","negativeColor":"#800080","color":"#ff0000","lineWidth":2,"marker":{"enabled":true,"radius":1},"yAxis":1,"zIndex":10,"baseSeries":1,"dataLabels":{"color":"#ff0000"},"tooltip":{"valueDecimals":2,"valueSuffix":"%"},"data":[13.58,24.41,35,43.49,51.98,60.03,64.82,69.01,72.35,75.36,78.38,80.88,82.97,84.8,86.29,87.75,89.21,90.44,91.64,92.8,93.97,95.11,96.02,96.75,97.45]}],"plotOptions":{"series":{"cursor":"pointer","point":{"events":{}},"dataLabels":{"enabled":true},"line":{"dataLabels":{"color":"#ff0000"},"tooltip":{"valueDecimals":2,"valueSuffix":"%"}}}}}

Appreciate any help.

[mateusz.b]

Hello dbtomy,

Welcome to our forum and thanks for contacting us with your question!

Here you can find related forum topic: viewtopic.php?f=9&t=47583#p171427
Our export server experts are already looking into that issue so please follow that topic for any upcoming updates on this problem.

Best regards!