kellyton
Posts: 2
Joined: Thu May 06, 2021 5:57 pm

Error on cliclable graphs even on official demo

I have one clickable graph that opens a small window when a point is clicked. Suddenly last Monday it stopped working.

Then, I just went back to official demos and verified that the error also occurs there.

How to reproduce:
1. Go to https://www.highcharts.com/demo/line-ajax
2. Click on the graph
3. Check the console log:
- On page load: Failed to load resource: the server responded with a status of 410 () - highslide.config.js:1
- On click: Uncaught ReferenceError: hs is not defined - VM70:77

Result
https://drive.google.com/file/d/1c4OFZQ ... MKwGU/view

I verified that it calls https://www.highcharts.com/samples/stat ... ull.min.js that now returns “Gone. The requested resource is no longer available on this server and there is no forwarding address. Please remove all references to this resource.”

How to fix it?
dominik.c
Posts: 2081
Joined: Fri Aug 07, 2020 7:07 am

Re: Error on cliclable graphs even on official demo

Hello kellyton!

Welcome to our forum and thanks for contacting us with your question!

I've checked it and indeed there are errors on our official site, but when you open this demo in jsFiddle it works fine. Check it out over there and tell me if there are any problems: https://jsfiddle.net/gh/get/library/pur ... /line-ajax

Best regards!
Dominik Chudy
Highcharts Developer
kellyton
Posts: 2
Joined: Thu May 06, 2021 5:57 pm

Re: Error on cliclable graphs even on official demo

Hi Dominik!

Thank you for your prompt response.

Yes, the demo in jsFiddle works fine. In my specific case, I verified that my main problem is due to highslide’s files are no more hosted on highcharts server. Thus, I pointed all calls to their official site, and it is working again.

Best regards,
dominik.c
Posts: 2081
Joined: Fri Aug 07, 2020 7:07 am

Re: Error on cliclable graphs even on official demo

Hi again!

You're right, congrats on finding a cause of this problem. :)

In case of any further questions, feel free to contact us again.
Best regards!
Dominik Chudy
Highcharts Developer

Return to “Highcharts Usage”