greenpink
Posts: 1
Joined: Mon Dec 06, 2021 12:58 am

Is Export Server Down?

Mon Dec 06, 2021 1:01 am

Hello,
Is highchart export server down? I keep getting error 410 and at times 400

mateusz.b
Posts: 1074
Joined: Tue Jul 13, 2021 11:34 am

Re: Is Export Server Down?

Mon Dec 06, 2021 2:15 pm

Hi greenpink,

Welcome to our forum and thanks for contacting us with your issue!

Everything seems to be working fine. Could you provide me with more details? When and how do you get these errors?

Regards!
Mateusz Bernacik
Highcharts Developer

Billysonics
Posts: 2
Joined: Mon Dec 06, 2021 9:34 pm

Re: Is Export Server Down?

Mon Dec 06, 2021 11:17 pm

Hi , I get the same issue when I try to export some svg data to the server. I use a method similar to this method : https://jsfiddle.net/uoah40yq/. As you can see on this jsfiddle the method is returning a 410 gone message. any help would be grateful

mateusz.b
Posts: 1074
Joined: Tue Jul 13, 2021 11:34 am

Re: Is Export Server Down?

Tue Dec 07, 2021 1:14 pm

Hello Billysonics,

Welcome to our forum and thanks for reporting this issue!

I will pass this topic to our export server developers and we will get back to you with answer asap!

Regards!
Mateusz Bernacik
Highcharts Developer

KacperMadej
Posts: 4619
Joined: Mon Sep 15, 2014 12:43 pm

Re: Is Export Server Down?

Tue Dec 07, 2021 2:46 pm

Hi Billysonic,

In short: the async option is no longer supported.
Here's the full info: https://www.highcharts.com/docs/export- ... ync-option

Please let us know if you have any more questions or comments about the current topic.
Best regards,
Kacper Madej
Highcharts Developer

Billysonics
Posts: 2
Joined: Mon Dec 06, 2021 9:34 pm

Re: Is Export Server Down?

Tue Dec 07, 2021 9:39 pm

Hi Highcharts,

Thank you for your response, I have adapted my previous solution to now get the image from the base64 encoded src, following this fiddle : https://jsfiddle.net/highcharts/mt2s95Ln/

Cheers

mateusz.b
Posts: 1074
Joined: Tue Jul 13, 2021 11:34 am

Re: Is Export Server Down?

Wed Dec 08, 2021 8:26 am

HI Billysonics,

Glad to hear you have figured it out. Thanks a lot for sharing your solution. In case of any further questions feel free to contact us again!

Regards!
Mateusz Bernacik
Highcharts Developer

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