tcg15
Posts: 6
Joined: Mon Mar 21, 2022 8:37 am

Map is not showing in Firefox unless CTRL+F5

The map is not showing only on Firefox. It shows after CTRL+F5 but it will not show upon regular refresh (F5). Teste on Firefox 99.01 and 100.00 versions.
hubert.k
Posts: 1164
Joined: Mon Apr 11, 2022 11:48 am

Re: Map is not showing in Firefox unless CTRL+F5

Hello tcg15,

It is hard to tell you what is not working and what could be done without taking look at your code. Could you reproduce the issue in an online editor that I could work on? You can start here: https://jsfiddle.net/BlackLabel/qcwkvy6r/

I'm looking for your response.
Best regards!
Hubert Kozik
Highcharts Developer
tcg15
Posts: 6
Joined: Mon Mar 21, 2022 8:37 am

Re: Map is not showing in Firefox unless CTRL+F5

The issue is fixed. The problem was that we were using an API for the current user location so we can mark the country the user is from, however the API is not open for commercial use hence we could not get the location rendering the map unable to visualize
hubert.k
Posts: 1164
Joined: Mon Apr 11, 2022 11:48 am

Re: Map is not showing in Firefox unless CTRL+F5

Great! In case of any further questions, feel free to contact us again.
Hubert Kozik
Highcharts Developer

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