birdec
Posts: 3
Joined: Wed Mar 06, 2019 8:59 pm

My chart changes after publishing

I made a chart but whenever I try to embed it into squarespace the x-axis values change to some weird format (not month/year) and the y-axis title always defaults to "values" even after I change it.

Any ideas?

https://cloud.highcharts.com/edit/209135
birdec
Posts: 3
Joined: Wed Mar 06, 2019 8:59 pm

Re: My chart changes after publishing

Could this be a SquareSpace issue?

Here's before and after I embed into SquareSpace: https://imgur.com/a/8IJ9Gmp
rafalS
Posts: 2665
Joined: Thu Jun 14, 2018 11:40 am

Re: My chart changes after publishing

Hi birdec,

Welcome to our forum and thanks for contacting us.
The x-axis labels are displayed this way because the type of axis was changed from datetime to linear.

Why the y-axis title wasn't applied? I am not sure. It seems like you didn't save changes to your chart.

Could you save changes and double check? Also, what exactly is squarespace if I may ask?

Best regards!
Rafal Sebestjanski,
Highcharts Team Lead
birdec
Posts: 3
Joined: Wed Mar 06, 2019 8:59 pm

Re: My chart changes after publishing

SquareSpace is just a website builder like WordPress.

I found the problem: The save functionality isn't working! When I change something, it changes immediately on the highcharts GUI. But when I save and publish, none of the changes show up. I have to make a new chart from scratch if I want to change anything.
rafalS
Posts: 2665
Joined: Thu Jun 14, 2018 11:40 am

Re: My chart changes after publishing

birdec,

Hmm, I have just created a new account, then created a chart, saved it and published and then I made changes, saved them and refreshed my chart - changes have applied.

What browser are you using? Could you provide me steps to reproduce this issue so I can report it?

Regards.
Rafal Sebestjanski,
Highcharts Team Lead

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