LNDmouse
Posts: 21
Joined: Wed Jan 18, 2023 5:14 pm

Annotation traces

Hi, since several last days I have traces after annotations (see picture) on stockcharts. As I remember I haven't done any code updates. Also I load highcharts from: https://code.highcharts.com/stock/highstock.js
I want to mention that I have this traces on stock charts only and don't have on the just charts.

Link to the prototype of my website: https://www.cryptodataview.com/btc_cdd/
Screenshot 2023-04-28 at 14.09.16.png
Screenshot 2023-04-28 at 14.09.16.png (144.53 KiB) Viewed 613 times
Can you please advice if you have an idea what could be the reason of this traces?
LNDmouse
Posts: 21
Joined: Wed Jan 18, 2023 5:14 pm

Re: Annotation traces

It looks like problem is somehow connected to the browser. I have Mac and have traces in the Safari browser, but don't have in the Chrome browser
LNDmouse
Posts: 21
Joined: Wed Jan 18, 2023 5:14 pm

Re: Annotation traces

Also as I understand Highcharts version 11 just comes live, so maybe it doesn't work well with Safari browser...
kamil.k
Posts: 458
Joined: Thu Oct 06, 2022 12:49 pm

Re: Annotation traces

Hello LNDmouse!

Thanks for contacting us again.

I tried to reproduce the issue, also had a look at your website (both Safari and Chrome), and I can't see the traces. Would be much more helpful if you reproduce it in an online editor. You can start here: https://jsfiddle.net/BlackLabel/vba2u5wx and send me a forked link.

As you mentioned, this issue can be related to our latest release. Have you tried using the 10.3.3 version? You can do it by importing the below script:

Code: Select all

https://code.highcharts.com/stock/10.3.3/highstock.js

Looking forward to your response,
Kind Regards!
Kamil Kubik
Highcharts Developer
LNDmouse
Posts: 21
Joined: Wed Jan 18, 2023 5:14 pm

Re: Annotation traces

Hello Kamil and thank you for your answer!

I have tried your example and on my side I still have traces in it in Safari browser.
Screenshot 2023-05-01 at 21.24.52.png
Screenshot 2023-05-01 at 21.24.52.png (108.71 KiB) Viewed 551 times
Then I switched to 10.3.3 version as you recommended and traces disappear immediately.

So there is definetly something in 11 version that triggers this traces.

Also my specification, maybe it will be helpful:
Laptop: MacBook Pro
Chip: Apple M1 Pro
macOS: Ventura 13.3.1

The same problem I have on other computer - Mac Studio :(
kamil.k
Posts: 458
Joined: Thu Oct 06, 2022 12:49 pm

Re: Annotation traces

Many thanks for your investigation on this!

You're right, it seems like a bug related to our latest release. I've created a topic on our GitHub where all future updates should be provided: https://github.com/highcharts/highcharts/issues/18927.

For now, the one reasonable workaround is to use v10.3.3 as you mentioned but feel free to follow the GH topic as other workarounds may be provided.

My apologies for the inconvenience,
Regards!
Kamil Kubik
Highcharts Developer
LNDmouse
Posts: 21
Joined: Wed Jan 18, 2023 5:14 pm

Re: Annotation traces

Kamil, thank you!
kamil.k
Posts: 458
Joined: Thu Oct 06, 2022 12:49 pm

Re: Annotation traces

You're welcome!

In case of any other questions, feel free to contact us anytime,
Regards!
Kamil Kubik
Highcharts Developer

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