How can we help you?
I have a general technical question
I have a specific programming question
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I want to request a feature
Maintenance and Support
These channels are available for our customers with a Maintenance and Support Agreement:
- To contact us directly through our ticket system and ensure your guaranteed 36 hours response time, send an email to [email protected] and make sure you enter your LicenseID number in the subject.
- To chat with our support team, contact us by Skype on HighchartsSupport. When prompted for a message to send along with the contact request, it is important that you insert your LicenseID number. We are available on chat between 10:00 and 18:00 CET, (Central European Time) business days.
Custom implementation services
Through our partners, Black Label, we offer help on customizing Highstock or Highcharts so that they look and behave exactly like you want them to. Black Label have been doing that on a daily basis as a partner of Highsoft since 2010. Black Label offer any development service, from quick chart design brush-up to working closely with the rest of your development team on implementing across systems.Read more »